Terms of Use

Terms of Use | Terms of Sale | Privacy Policy | PDP Notice



This website or application is operated in Singapore by Hooked on Home Pte. Ltd. with principal place of business at Vanguard Campus, 1 Kallang Junction, Singapore 339263 ("Hooked on Home"). Hooked on Home operates Crate & Barrel Singapore and Malaysia's ecommerce websites and applications (the "Brands"). To contact us, please write to us at news@crateandbarrel.sg.


By using this Brand Site, you are agreeing to be bound by these terms of use ("Terms of Use"). We reserve the right to make changes to these Terms of Use at any time. Every time you visit this Brand Site, please check these Terms of Use to ensure you understand the Terms of Use that apply at that time. These Terms of Use were last updated on July 15, 2021.


These Terms of Use cover your use of this Brand Site and the collection of services, software, applications, content and data feeds accessible through this Brand Site (the "Services"). We may update and change our Services from time to time, we may suspend or withdraw or restrict the availability of all or any part of our Services at any time, and we do not guarantee that our Services, or any content on it, will always be available or be uninterrupted. By using our Services, you confirm that you accept these Terms of Use and that you agree to comply with them.


By consenting to these Terms of Use, you also consent to the terms by which we process any personal data we collect from you as set out in our Privacy Policy, and you warrant that any personal data you provide to us for such processing is accurate. Additionally, by placing an order on this Brand Site, you consent to our Terms of Sale, which separately apply to any purchases you make.


If you are given an option to create and manage a user account on our Brand Site, and you choose, create or are provided with a password as part of creating and managing a user account with a Brand Site, you must treat such information as confidential. We have the right to disable any user account or password, whether chosen by you or allocated by us, at any time, if, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms of Use.


We are the owner or licensee of all intellectual property rights in material used in connection with Hooked on Home providing our Services, and in the material published on Brand Sites. Those works are protected by trademark, copyright and other laws around the world. All such rights are reserved. You may not use any Hooked on Home material for commercial purposes without obtaining a license from us to do so.


The content made available to you via the Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content made available to you via the Services. Although we make reasonable efforts to update the information on the Services, we make no representations, warranties or guarantees, whether express or implied, that the content on or made available via the Services is accurate, complete or up to date.


Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.


Consumers can use our services only for personal, non-commercial use. You agree not to use our Services for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We do not exclude or limit in any way our liability to you to the extent that it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms of Sale.


We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Services. You should use your own virus protection software. You must not misuse our Services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Services, the server(s) on which our Services are stored or any server, computer or database connected to our Services. You must not attack our Services via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.


You may link to our Services, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.


If you make a purchase on this Brand Site, you are making a purchase in the Singapore. Notwithstanding the foregoing, any dispute relating to these Terms of Sale shall be governed by and interpreted in accordance with the laws of Singapore, where Hooked on Home Pte. Ltd. has its principal place of business. Notwithstanding the foregoing, nothing in these Terms of Sale shall affect your mandatory rights under applicable laws.


You can contact Hooked on Home at any time by email at news@crateandbarrel.sg.